Carama is Malaysia’s first and only online service for trusted car care with an exhaustive network of certified and listed car workshops in Peninsular Malaysia.
A custom implementation which includes a Liferay Portal for customers to access workshops and book car service, manage the booking, access promotion codes and review the car service by the workshop. The implementation also consists of custom integration to Salesforce to manage customer data, send SMS notification to customers and business analytics for the management team. Data sync to Marketo (marketing tool) to manage mail communication to customer for service bookings and campaign promotions.
Apart from Malaysia, solution is implemented for other geographies like Spain, Turkey and coming up in KSA