With Service Cloud, provide a more responsive, intuitive, flexible, intelligent and active customer service 24×7 and heighten your customers’ satisfaction.
By making the right tools available, we simplify support and managed services to make every interaction profitable.
- Maintain conversation with customers across channels
- Enable your employees to excel in customer service with features such as Omni-Routing, Snapins and Live Agent
- Maximize employee productivity and experience, with Lightning Console and Communities.
- Keep track of your KPIs with Service Wave Analytics to make your team revolutionize customer service