Customer Profile

South east asian unicorn , is an on-demand multi-service platform & digital payment technology group.

Challenge

• Large workforce working from home during COVID with high transaction volume
• With increased ‘Merchant Onboading’ the firm had to ensure the highest standard of data security for PII & financial data during these unprecedented times
• Adherence to compliance & governance was imperative

Partner Value

• Appistoki worked closely with the Salesforce account team to define the vision, KPIs and use cases for the client
• Implemented Shield to meet all the KPIs based on agreed use cases leveraing Appistoki’s pre configured templates to reduce implementation time
• Built customized framework with thereshold driven alerts & automated actions to help client monitor and secure Merchant data
• Project was implemented from vision to Go-Live within 4 weeks, a nearly unheard of turnaround, to provide the client urgently needed security & governance