Agentforce
Agentforce brings digital labour to every employee, department, and business process to augment employees and improve customer experiences. Agentforce works with your existing apps, data, and business logic and can take action across your entire enterprise. And it’s built on the trusted Salesforce platform, so your data always stays safe.
How Agentforce Works
Agents need three things to get work done: data, reasoning and actions. With Agentforce, agents can connect to any data source and use it in real time to plan, reason and evaluate. And Agentforce agents can leverage any workflow, automation or API to complete tasks.
Discover Agentforce: What AI Was Meant to Be
Agentforce is here to take action for you and drive results 24/7. Learn how autonomous agents boost growth and productivity with customer success stories, demos, and an expert Q&A.
Why Agentforce Makes AI Agents Reliable for Business
Agentforce empowers businesses to build reliable AI agents beyond simple language models. It integrates missing systems for data retrieval, security, and action orchestration, utilizing the Atlas Reasoning Engine. This allows agents to learn and adapt, providing a deeper understanding of tasks within Salesforce and Customer 360.
We, at Appistoki, had the privilege of implementing one of the first Einstein Copilot for Service in the ASEAN region, even while it was in the Beta Stage. With Agentforce 3 now in GA, there is a lot more new features like Voice that can be enabled for your Digital Agents.
We have worked with a large Luxury Resort chain to implement a Service Agent for booking Resorts for Guests; a Digital Property agent for the largest Real Estate company in Philippines to help search for properties across the country; a large Private Bank to enable Knowledge based answers and Account status use cases for their Customers; a Club Agent to help match Guest preferences and recommend Club Activities for their Members, to name a few clients.
Appistoki’s experience in Agentforce implementations can help your company walk the most efficient path towards adoption of AI.
