Month: November 2016

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Embracing Digital Transformation: The evolution of CRM
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Embracing Digital Transformation: The evolution of CRM

As customer centricity takes centre stage, companies are constantly trying to realign their business and technology practices to enhance customer experience. Companies want to understand every aspect of a customer’s lifecycle and they are facilitating the same though revamping their CRM as part of their digital transformation strategy. Here is a look at how CRM...

November 10, 2016November 10, 2016In Blog